This position will be part of a help desk support team providing telephone and walk-up support for local and remote information technology customers. Service to callers will include 1st level computer and printer hardware, software, and network connectivity problem diagnosis and service requests. The Help Desk I will also provide basic usage instructions for supported computer hardware and soft...
Technical Support Specialist (positions I, II, or III) is responsible for completing projects and duties as outlined by the Technical Support Supervisor. This includes the troubleshooting of existing I.T. workstations, printers, scanners, and other mobile devices as well as workstation configuration, equipment placements, and equipment replacements. Assessing priority and triaging by clinical a...
Serves as IT Intern in Bowen Center's IT Department -Reviews requests for support from all departments within Bowen Center -Assists IBowen colleagues in providing service and support in person and remotely. -Investigates minor to high work orders for all levels of support issues. -Learns account management for creation and removal of accounts, does not take part in active maintenance of account...